Putting the people experience first 12. November 2017 ChrisW (0) My friend Peter posted a great tweet:I don't get it ..after all the budget cuts to streamline the workforce, why aren't we moving faster ? #budget #Leadership pic.twitter.com/yf0HZqQYsf— Peter Vermeulen (@pvermeul_peter) November 12, 2017 Which I re-tweeted with: Anyone can play with the P&L to get some short-sighted results.Successful companies improve the culture and people experience. The money and business will basically take care of itself. https://t.co/P0LtBA9HUf— Chris W (@whitsonwins) November 12, 2017 A 10-year-old would know how to trim expenses to save money. This is usually the go-to reaction when a company has problems. It's the wrong damn reaction! Improve the people experience. When I talk about people, I mean all of them: employees, customers, vendors, competitors (yes, make your competitors LOVE you), and anyone else your business deals with. Do this and your business will manage itself out of some pretty funky stuff. It will eventually make a profit, like clockwork. Customer issues will magically get resolved. You won't be putting fires out all the time. If ever. I would estimate ~90% of businesses are doing the people part wrong. Is yours one of them?